Reference

How okbk8 Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us — from account registration details to payment data tied to your GCash, Maya, or InstaPay transactions.

Account data protectedGCash, Maya, InstaPay payment data securedYour right to access or delete dataNo data sold to third parties
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okbk8 How okbk8 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

Questions about how your data is used, requests to access your records, or concerns about a specific transaction tied to your GCash or Maya account — all of these go through our support team. Raise a data-related request through live chat or email and we will respond with the steps to verify your identity before processing any change.

Live Chat Start a chat session directly from the account page. Identify your request as a privacy matter so our team routes it to the right handler without delay.
Email Support Send your data request or privacy question to our support email. Include your registered account name and the payment method — GCash, Maya, or InstaPay — linked to your account.
Account Settings Some data corrections, like updating a mobile number or e-wallet reference, can be done directly inside account settings without needing to contact support first.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at okbk8 is built around the payment paths you already use. Because GCash, Maya, and InstaPay transactions carry sensitive financial references, we apply encryption at the point of entry and limit internal access to payment records on a need-to-know basis. Here is what that looks like in practice across the key areas of your account.

Encryption and Secure Transmission All data sent between your device and our servers — including payment references for GCash, Maya, and InstaPay — is encrypted in transit. Login sessions are protected with OTP verification tied to your registered mobile number.
Cookies and Session Tracking We use session cookies to keep you logged in and to remember your lobby preferences across visits. You can manage cookie settings through your browser, though disabling them may affect how account pages load.
Data Retention and Account Closure Active account data is retained while your account remains open. After closure, records are kept only for the period required under applicable Philippine law. You may request earlier deletion where the law allows it.
Requesting Changes to Your Data To update, correct, or request deletion of your personal information, contact our support team via live chat or email. We verify your identity first — typically through your registered number or linked e-wallet — before actioning any change.

Common Questions About Your Privacy at okbk8

If you are unsure how your personal data is handled, what rights you have, or how to make a formal request, the answers below cover the questions we hear most often from players in the Philippines.

We collect your name, email address, date of birth, mobile number, and the e-wallet or bank account you link — such as GCash or Maya — to verify your identity and process payments.

Your payment details are shared only with the processors needed to complete your transaction. We do not pass GCash, Maya, or InstaPay references to advertisers or unrelated third parties under any circumstance.

Yes. Contact our support team via live chat or email, state that you are making a data access request, and we will verify your identity before sending you the relevant records.

Records are kept for the period required under applicable Philippine law after account closure. You may request earlier deletion of certain data where local regulations allow it.

We use session cookies to maintain your login state and save lobby preferences. You can disable cookies in your browser settings, but some account features may not work as expected if you do.

Reach us through live chat or the support email listed on the contact page. For corrections to payment references like an InstaPay number, you can also update these directly inside account settings after verifying your identity.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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